Legal Operations

Build a Legal Function That Works for Your Business.

Legal operations strategy and day-to-day delivery: improve how requests are handled, matters are maintained and spending is understood.

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Legal Operations Services

Build the Way Your Legal Team Works.

Legal departments building or improving their operations, and law firms that need a defined process or implementation project. We work with the people who own the affected systems and decisions.

Matter Management

Organize matter records so another colleague can pick up the work. Define opening and closure rules, connect documents and decisions, and make the next action clear.

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Outside Counsel Administration

Prepare the administrative handoff to an outside firm. Maintain engagement terms, matter contacts and billing instructions, then coordinate updates as the assignment changes.

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Before We Talk

Where Is Legal Work Getting Stuck?

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  • The business priority affected by the legal operations problem.
  • How the work is handled today, including the systems already in use.
  • Who can approve the change and which team members need to take part.

About This Solution

When requests arrive through several channels, lawyers spend time working out who needs what before they can begin. When matter and spending records disagree, planning becomes guesswork. We help legal departments identify the source of these problems and carry out the improvement, from a legal operations roadmap to an intake process or system rollout. Jonathan Wu brings experience from Niagara Bottling, Oaktree Capital Management LLC, Fisker and Robert Half.

How an Assignment Might Look

Example Assignment: Supplier Requests Reaching Legal

A legal department receives supplier agreements by email, chat and an online form. Requesters are unsure where to check status.

We map the current process with the team, define the information reviewers need and establish routing, ownership and follow-up instructions for a limited pilot.

The department receives a process it can test on real request types, with agreed criteria for deciding whether to expand it.

My Legal Works

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AI guidance about our services. Not legal advice.

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